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CISPAThe Cyber Intelligence Sharing and Protection Act is coming. If you haven’t heard as much about CISPA as you did about SOPA and PIPA, you will soon. CISPA needs to change, and we need your help to change it.

CISPA is a ‘cybersecurity’ bill that exists in the U.S. House of Representatives, and it’s only a matter of time before a counterpart appears in the Senate. Last week we explained a bit about the bill and what it does here on the ServInt Source. Prior versions of CISPA were as odious as PIPA and SOPA. The Internet community needs to be vigilant that the next version isn’t as well. CISPA is not the same bill as SOPA and PIPA, but it has the potential to be just as big an affront to your civil liberties.

CISPA confuses access to information with knowledge of that information. Read more

ServInt at 18

servint at 18Saturday, ServInt turned 18 years old. That’s a lifetime in this industry – basically the entire life of the commercial Internet. I am writing to specifically congratulate Reed Caldwell on the accomplishment of building an organization from scratch that now, if it were a person, would be considered an adult.

I wanted to write this article because I’ve been here since the very beginning, watching ServInt grow from an idea Reed had while in his college dorm room at the University of Richmond. I was also attending UR where I was one of his closest friends, and even then a close adviser and sounding board for his ideas, which at times sounded crazy to me. But sometimes crazy ideas work, and are what drive us forward!

Reed was passionate about the way the Internet was exploding back in 1995, and about giving people the tools to build their ideas on this new, exciting platform. He was so passionate that he decided he was going to lay it all on the line to start his idea for a company. Read more

Our Largest Disk Space Upgrade Ever, Completed One Month Ahead Of Schedule!

Back in June, we announced that we would be increasing the disk space across our entire VPS line — and that this upgrade was going to be passed along to all our customers, both existing and new, at no additional cost. After weeks of hard work, I’m proud to announce that we have successfully completed the disk space upgrades — and prouder still that we did it more than a month ahead of schedule.

I should be clear — the fact that we performed the upgrade quickly doesn’t impress me so much.  What impresses me is the fact that we performed this massive upgrade so quickly, without compromising our exacting standards for uptime, customer care and service reliability.

It wasn’t easy.  Before our announcement we had done extensive testing. We had invested a small fortune in new equipment, and had devised the necessary workflow to get the job done right.  But no matter how hard you plan you can’t help but worry when the hard work actually gets underway. Over the course of just 58 days, we managed to test each and every box to make sure it met ServInt’s standards and get everything into production without a hitch.

We implemented the change in two phases:

  1. All new clients were automatically turned up on new host machines (the giant servers we use to host our VPS and SuperVPS products) that were pre-outfitted with the upgraded disk space.
  2. All existing clients were then carefully migrated to host machines reconfigured with new resources by ServInt’s network engineers.

We made that decision because we wanted to get as many people more resources as quickly as possible, and we didn’t want to make everybody wait.  Some of you may have seen your resources suddenly pop up overnight without ever having noticed the transition, and if you didn’t — well, that was the idea!

I’ve got pretty high standards for this company, and I don’t brag about our achievements too often — but in this case I really want to say that this was a fantastic example of intelligent engineering.  Our team worked long hours, as long as it took, at all of our data centers to bring you these features in a way that minimized interruption to our clients’ online businesses, and I’m proud of them.

Now that everybody has their free upgrade, we hope you can put it to good use. Look for even more free updates in the future — and thanks again for your business!

Follow Reed Caldwell on Twitter.

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