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The ServInt Source

Why is My VPS Slow?

277945267_23c08b55b9Does your website load slowly?

Have you upgraded into a “professional” hosting package only to find that your new VPS lacks the performance you were promised?

Lackluster server performance has been a thorn in the side of VPS hosting customers for some time. Many buyers have learned to pay attention to server specs — getting as much RAM, as many CPU cores and as much disk space as possible for their money. But others have realized that spec shopping alone won’t guarantee performance.

But why not? Why can’t VPS customers simply buy a server with more RAM, CPU and disk and trust that they will get the boost in server performance they require?

The problem most often comes down to something called the “noisy neighbor.” Read more

On Feb. 11, We’re Fighting NSA Spying by Donating our Revenue to the Electronic Frontier Foundation

day-fight-back-sqAs part of our ongoing efforts to support Internet privacy and good governance, ServInt is donating the first month of all revenues earned from participating new VPS and dedicated hosting accounts added on Feb. 11 to the Electronic Frontier Foundation. We’re taking this extraordinary step because — on “The Day We Fight Back” against NSA bulk surveillance — we want the world to know we’re serious about our commitment to Internet freedom and fairness. Following is a brief review of just some of the reasons why — reasons that hopefully will show you why you need to get involved, too.

Let’s start by stating the obvious: NSA spying is wrong. It’s wrong because no government should ever monitor all of its citizens’ online activities just because any one citizen might be using the Internet to break the law. If only for this reason, you should join ServInt in observing “The Day We Fight Back” on February 11.

But there is another reason to join in the global crusade against the NSA’s “bulk surveillance” tactics — a reason that has more to do with the real-world impact the NSA’s activities could have on your online business. In other words, if you think legislative and regulatory activism is all about pie-in-the-sky idealism, think again. Here is the real dollars-and-cents reason why you should join us. Read more

Even SSD is No Longer Enough to Ensure Quality of Service in Hosting

SSD imageEnsuring application Quality of Service (QoS) is an essential part of hosting in the cloud. Legacy spinning disk storage is not designed to handle the performance variability of multi-tenant cloud workloads. Many cloud hosting providers have made the switch from mechanical spinning disks to a full flash-based solid-state drive (SSD) architecture.

SSD offers much faster read/writes (IO per second, or IOPS) than legacy spinning disks, but those speeds can only take cloud server hardware to a certain level of performance. Guaranteeing a predictable cloud hosting experience requires a storage architecture built for it from the beginning, starting with three key components: Read more

50% More RAM on our SolidFire SSD VPS at No Extra Cost? Oh Yes We Did!

SF SSD Ram bumpLast month ServInt announced the all-new SolidFire SSD VPS, the first VPS product to completely eliminate the “noisy neighbor” problem of disk resource contention. Adoption has been swift, and we’ve learned some interesting things about how SolidFire performs in support of typical small business hosting requirements. It’s good news for you — read on for more.

As it turns out, the SolidFire array offers even more performance, even more efficiently than we anticipated — and since we’re hosting our SolidFire clients on some of the most powerful servers in the world, we have enough spare RAM to make our packages even faster.

So here’s what we’re doing: we’re boosting the guaranteed RAM for all our SolidFire SSD VPS accounts by 50% — at no cost to you. Because that’s what we do at ServInt: pass along every possible system enhancement, as quickly as we can, as affordably as we can. If, as in this case, it turns out we can do it for no additional cost — then that’s how much more you’ll pay: zero. Now, RAM and I/O-intensive apps like databases will be even faster — and that’s saying something, since SolidFire made everything pretty darn fast to begin with.

Here are the new specs: Read more

Rewrite Rule Conflicts when Protecting Subdirectories Using .htaccess

tech bench advanced topicsEditor’s note: Tech Bench Advanced Topics posts assume a level of knowledge that some readers may not yet have attained. If you have any questions, don’t hesitate to open a ticket in your customer portal.

Protecting directories using .htaccess is typically a straight-forward and painless process. Create a .htpasswd file, set up some authentication rules in .htaccess and you’re good to go!

But what happens when you want to password protect sub-directories on a site that uses a CMS such as WordPress, and all of a sudden, every time you try to access your password protected sub-directories, you get a 404 Error? Don’t worry, the solution to this problem is much easier than you may think. Read more

One Simple Step Will Make Your WordPress Experience Easier

tech bench in brief 2Frankly, as some of you read this you might be wondering why we didn’t post this article last October. Well, last October the blog was chock full of great content on how to speed up your website, how to install Minecraft on a VPS, how to troubleshoot RAM usage, our free RAM upgrade and much more.

A simple message on updating your WordPress software didn’t seem to warrant a blog post. But it turns out that a lot of WordPress users still have not updated their software to 3.7 (and now to 3.8). Here’s why you should.

We’ve talked before about the importance of keeping your server software up to date as an essential part of server/software security. Software updates frequently deal with vulnerabilities and bugs that let those with less than honorable intentions break into your server. This is true of all software, but with WordPress being one of the most popular CMSes out there, keeping your software up to date is extra important. The more widespread the software, the larger the incentive for bad actors to find an exploit. Read more

The End of the Internet as We Know it?

The Way We Fight Back image2014 is the year that the free and open global Internet as we know it could cease to exist. If you think this sounds crazy or over the top, I’m sorry to have to tell you it’s not.

The root of the problem is straightforward: not enough is being done to curtail NSA abuses, and the fact that larger steps haven’t been taken clearly shows that the administration does not understand what’s at stake here. I want to explain what we’re fighting for and what you can do to help us fight. First, though, let me set the scene:

Last Friday, President Obama outlined his proposed changes to NSA policies and procedures at a speech given at the U.S. Department of Justice. In his remarks, the President announced minor tweaks to NSA policies on data collection that were trumpeted as big changes, designed to convince the people of the world that they had no reason to fear NSA invasion of their privacy. Like the last time the President spoke about the NSA, this address was given on a Friday before a holiday weekend — the traditional dumping ground for news which our elected leaders would prefer we ignore. All in all, it was deeply disappointing. Read more

What Makes the All-New ServInt SolidFire SSD VPS So Different, and So Much Better

photo-mgt-devonIn a previous blog post, our CEO went into detail on the reasons why our new SolidFire SSD VPS is so important — to small businesses worldwide, to ServInt, and to the hosting industry at large. I want to take a few minutes to share more information on what makes this platform so compelling from a performance perspective.

Most important, of course, is the fact that with the SolidFire SSD VPS platform, you always get 100% of all the server resources — CPU, RAM, Disk, Network and IOPS — that you pay for. We are the first (and only) small business-targeted SSD VPS provider that can make this guarantee. All other small business-focused SSD VPS products only guarantee access to a minimum amount of server resources, and customers on these products are continually at risk of performance degradation due to resource contention (otherwise known as the “noisy neighbor” problem). Read more

SSD Hosting Isn’t Good Enough. We Built Something You Can Trust.

photo-mgt-reedFor almost 19 years I’ve believed that trust should be the foundation of every action we take here at ServInt. I originally set out to share my belief with small businesses by creating a different kind of hosting company — one that strives to find ways for small businesses to succeed and for entrepreneurs to realize their dreams. I wanted to let them focus on what they do, not on what we do.

Reliability, integrity, transparency, support, and expertise are cornerstones of building such a high level of trust, and these are values all of us at ServInt share. About a year ago I realized that I remained confident in why we do what we do, but despite all the breakthroughs in cloud technology I wasn’t confident in how we do it — not just as a company, but as an industry. Since that day ServInt has been working on a paradigm shift in web hosting, and today I’m proud to announce the result of our efforts.

We’re solving a problem that most people don’t even know exists. The most prolific example is someone with a new VPS or cloud service that complains of unreliable performance. They assume their provider sucks, or the industry sucks. It’s clearly not that customer’s fault and we all know it, but nobody knows what to do about it. Those types of situations make the whole industry look bad, and they should. This problem needed to be solved, and we are disrupting the industry by solving it. Nobody who cares about their business should buy a product they can’t trust, but there haven’t been cloud or VPS products they truly could trust without over-buying or over-engineering – until now. Read more

How to build a Bukkit Minecraft server on a VPS

tech bench game tech

A few months ago we covered how to install a vanilla Minecraft server. Bukkit is a modified version of Minecraft that allows for, well, modification — including a host of terrific plugins to enhance game play. You can find out more about Bukkit here.

Installing a Bukkit Minecraft server on a VPS is as simple as — and very similar to — installing a basic Minecraft server. And once again, with a few quick commands you’ll be on your way to survival/adventure/creativity!

Note: This guide is specific to CentOS cPanel servers, but can be followed for a non-cPanel server as well. Also, this tutorial assumes you are familiar with working on the command line on your server via SSH. If you’re not, you might want to check out this article first to get your feet wet.

Also note: This tutorial does not include purchasing and installing the Minecraft stand-alone launcher. If you are new to Minecraft, download the launcher here to connect to your Minecraft server installation.

Read more

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