Consider us Certified: ServInt Passes 2010 US-EU Safe Harbor Re-certification
We're committed to our clients in the EU
At any given time, a huge percentage of our customers are based outside of the United States. With customers in more than 60 countries, ServInt has terrific connectivity to Europe, Asia, Oceania, and Africa.
Because of our international clientele, we do everything that we can to ensure that our products and services stay compliant with all necessary regulations, both foreign and domestic. We pride ourselves on a host that stands up for the rights of its customers, and as such I’m proud to announce that we’ve recently completed our 2010 Safe Harbor Re-certification.
While this particular provision deals most directly with clients in the European Union, I think it speaks to our continued commitment to protecting the rights and the privacy of our clients all over the world.
For those that don’t know exactly what the US-EU Safe Harbor certification is, it is essentially the framework by which a US based company complies with the standards of privacy laid out by EU Directive 95/46/EC, better known as the EU Data Protection Directive. The directive outlines how a US based company should handle the private information of European clients. You can find more information about the Directive, as well as the Safe Harbor certification as a whole, on Wikipedia.
We’re excited to once again prove to our friends all over the world just how committed we are to maintaining a long-term, respectful relationship with our clients in regards to their data.
Photo by tristam sparks.
Introducing Our Latest Enterprise Dedicated Server Line, the Solo Series
ServInt's Devon Rutherford
Greetings blog readers!
As head of our Enterprise sales team here at ServInt, I usually spend my days working directly with customers and I’ve never been a contributor on ServInt’s blog before, but today we have an announcement I’m so excited by that I insisted on being the one to share it. Since it is my job to assist customers with finding the package best suited to their needs, I can’t wait to tell everybody about this series of new Enterprise Dedicated Server products we have available as of today.
Our Enterprise sales team helps to outfit customers with demanding, unique, and sometimes esoteric needs. There was a time when these interactions were relatively rare and specialized, but today, even our entry level products see incredibly complex software setups. It’s amazing and exhilarating that today’s internet is far more accessible, far more organic, and far more democratic, than ever before.
One of the true hallmarks I’ve witnessed in my 12 years at ServInt has been our consistent focus on not just providing a single, static family of solutions. Instead, we’ve cultivated an ecosystem where businesses can grow with ServInt. We made sure that when a business moved to dedicated hardware, going “Solo” meant never truly being alone.
More after the jump…
ServInt, 15 Years In the Making
Elegant Complexity
15 years ago, I founded ServInt.
The odds were very much against us at the outset. I was 19 and I didn’t have any connections to the industry, much less the capital that would be necessary to start a company of our scope today. What I lacked in funding, I made up for with sheer, unadulterated passion for building a rock solid business on the web. In my mind, the only things we needed to be successful were a coherent vision and geek cred, and ServInt would have both in spades.
From the beginning, the difference between ServInt and the competition has always been our level of accountability. We wanted businesses of all shapes and sizes to be able to trust us to ensure they stayed up and running. The things that many folks take for granted, such as 24/7 support, were things we had to develop from the ground up…and when I say ground up, I mean me waking up at 3 am to update someone’s server in the next room. Ah, simpler times indeed.
Today, we have staff all over the U.S. serving customers from all over the world. More than 30% of our customers are in Asia, and we continue to have a dominating presence in North America and Europe, we are a truly global company. From our Managed Services Team in Virginia, to our network engineering teams in Washington, D.C., Virginia, and California, all the way to our Enterprise Sales teams in Michigan, it shows just how far we’ve come from the early days in ServInt’s infancy.
We’re a healthier, smarter, and faster company now than we’ve ever been, and these last 15 years have been a blast.
This year, we have a lot of really exciting projects we’re working on. In the coming months, we’ll have new products competing in new markets, paving the way for a future that further enables businesses to grow, and keep growing, with ServInt.
Traditionally, a 15th anniversary is represented by a gift of crystal or a watch. Both are symbols of longevity, rigidity, strength, and transparency. Like a crystal, ServInt has a clear focus that has been shaped and refined by our experiences in this industry. Like a watch, we have stood the test of time, and our product has an elegant complexity shaped by a combination of open source expertise and the attention to detail only true craftsmen could supply.
I think that image is fitting, and I want to personally thank all of you for trusting us with your business. You are, and will continue to be, an integral part of our success.
Here’s to another 15 years.
Special Thanks to ServInt’s Managed Services Team for Weathering the Storm!
Snowpocalypse Now!
Some called it the “Snowpocalypse”, other called it the Blizzard of 2010.
But thanks to the talented technicians and engineers of ServInt’s Managed Services Team, we called it business as usual.
All of us at ServInt want to give a warm thank you to our very own Managed Services Team for their exemplary work. Their hard work made sure our thousands of customers stayed up and running during the most brutal blizzard Washington, D.C. has seen in decades.
MST members stayed overnight, and in some cases more than one night, at our Network Operations Center to help in case customers needed us. Network engineers also slept overnight at our Data centers in Washington, D.C. and Virginia to ensure our Dedicated Server customers, as well as our entire network, were intact throughout the fierce weather.
In preparation for the storm, ServInt supplied our support staff with ample provisions (and ample junk food) to make the best out of a less than desirable week. Our MST not only excelled, but they made it look easy.
Thank you for all of your hard work and dedication guys and gals!
Photo by Xydexx Squeakypony.
Reminder: Indie Music for Haiti Concert Tonight in D.C.!
Hey Everyone!
We’re all really excited about the concert tonight, it’s going to be a blast and we’re looking forward to hanging out in what is already my personal favorite night spot for a great cause.
In anticipation, I thought I’d shed some light on a few of the performers who are slated to appear tonight and hopefully entice those on the fence to come out and see the show!
Let me go act by act and explain why this show is going to be so awesome.
Indie Music For Haiti: ServInt Sponsoring Haiti Benefit Concert on Feb. 2nd in Washington, D.C.
Voices For Haiti Promotional Poster
We at ServInt are working with one of our clients, D.C. area recording studio and custom music house Asparagus Media, to put together a fundraising concert to benefit Voice Of Haiti, a charity that’s been working for years to promote sustainable development in the country. The wonderful folks at DC9 join us as sponsors and hosts for the evening.
We believe in the power of the Internet, and so we’re asking you to help us make this project a success. Our goal was to gather up the best grassroots, indie musicians we knew in the area to help make a difference. The concert benefits a charity that fits this grassroots theme. This group is Washington, D.C. based, and has spent years building sustainable development projects in Haiti, trying to help people develop resources such as drinking water wells that allow them to move from populated areas like Port Au Prince. We are incredibly excited to be a part of this, and hope to use this as a template for future projects. Spread the word, and help us pack the house!
Here’s a look at the lineup, a great mix of punk, ska and world music stylings:
-Tommy T (of Gogol Bordello) and his Abyssinia Roots Collective
-The Ambitions
-Sitali (vocalist from Thievery Corporation)
-Eastern Standard Time
-David “Spoonboy” Combs (of The Max Levine Ensemble)
-Rosemond Jolissaint (award-winning Haitian musician)
Tickets are $15, with every penny going to http://www.voiceofhaiti.org.
If you will be in or around the Washington, D.C. area on February 2nd, please come join us for a night of great indie music for a wonderful cause. Stop by the event’s Facebook page to RSVP.
And remember: if you can’t make it… DONATE ANYWAY! Voice of Haiti is an organization that will provide long term, sustainable development long after the media spotlight recedes.
Win a Flip from ServInt!
Wow, I look great in that video thumbnail, kudos to YouTube for ensuring that folks question my state of consciousness. Anyway, we have some really exciting news to tell you, so without further ado:
In a connected world, we’re always striving to better capture the adventures that happen around us. At ServInt, we help connect businesses and clients every day, so it’s only fitting that we embrace a world of ubiquitous connectivity and change.
In honor of our upcoming 15 year anniversary, ServInt is giving one lucky winner a new, ServInt branded Flip Mino HD 120!
Anyone 18 or older can enter, so why wait?
There are two ways to enter the sweepstakes:
1. Through ServInt’s Facebook Page. Don’t forget to become a Fan of ServInt!
2. Through Twitter. Simply click here or click the big green button below! Follow ServInt, enter our contest, and retweet it to your friends in one fell swoop!
Good luck to all!
2009: The Year of ServInt. Happy New Year!
Should Auld Acquaintance be forgot...
This has been an incredible year for ServInt. Despite one of the messiest economic downturns in history, we’ve been able to grow bigger, stronger, and more global, all the while maintaining the quality of service our customers have come to expect from us.
This isn’t always easy. Staying competitive in this industry requires a tremendous understanding of just how to properly create, build, promote, and launch a product or solution. Judging by the number of fly-by-night companies that started, and ended, in 2009; it serves as a powerful reminder that a good network, copious experience and open accountability are the most important aspects of any business and they are especially important to ServInt.
Here is a quick recap detailing a few of the biggest events this year for ServInt!
More after the jump…
Happy Holidays from ServInt!
As we approach the last batch of holidays this year, all of us at ServInt wanted to wish everyone happy holidays!
Thank you for your time, your support, your business, and your competition.
Sometimes Sometimes Redundancy Redundancy Fails
Redundancy is as complex as it is necessary
Stuff happens.
Of course, we all know that. Everyone has bad days where everything seems to go wrong and businesses are no different.
In our case, the hosting industry relies on thousands of pieces of ever-changing, ever-evolving hardware that need to be married with new standards and updated software. Problems do happen, even to those who plan carefully while building their infrastructure, but how a company responds when problems occur is far more important than whether problems happen at all.
At ServInt, we have always prided ourselves on being the kind of company that plans extensively. That being said, we are still faced with a serious, and slightly philosophical question:
Why do problems occur and how do we prevent them?
Our industry has always loved to tout how easy it is to be up all the time, immune to problems, and how technology can solve just about anything. Because the industry has been so successful at selling this message, we frequently hear comments like, “Well, if my server has RAID and you have redundant routers, how can anything go wrong?” Many assume, and justifiably so, that if something fails, the redundant resource should take over automatically.
More after the jump…
