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Increasing or decreasing a customer’s disk space quota in cPanel

tech bench 2Sometimes, the easiest answers are the best.

For this week’s Tech Bench, we’re going to take a look at a very common question our VPS users have that happens to have a quite simple answer.

How do I increase or decrease my client’s disk space quota in cPanel? Read more

A Blast From the Internet Past

ServInt NewslettersWe were just moving some boxes around the office, and I uncovered a time capsule: a stack of ServInt Newsletters from the late 1990s. (We actually sent this newsletter out in the mail, when we all still thought it was clever to call it “snail mail.”

Our very first issue in May of 1997 profiled the recent additions to our tech staff. Reed’s quote about the six new hires perfectly captures the innocence of us and the Internet in 1997: “Clients wanted better tech support, so we wanted to give it to them… We’ve assembled a really good team. Clients will see we’ve got a tech staff now that they can rely on.”

Another great page I found from July of ’97 offers “Expert Help” with articles about how to test your line to see if you can use 56k modems for your ServInt dial-up account and the benefits of using content tags like <strong> over physical tags like <bold>. Oh, for the simpler days.

The Internet was a very different beast when we were writing these newsletters, but the excitement of the technology and the time is something that we still hold close at ServInt today.

I hope you enjoy this look into the past, and who knows, you may see more in the future.

Click on the images below to see more of our vintage rag, and see if you can pick out our very own Director of Information, Curtis Berry in the back row of the picture. He was one of the new hires profiled in our first issue.

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Magento in the Cloud

tech bench 2Editor’s note: A version of this post originally appeared on the Jelastic blog.

The online shopping industry is gaining popularity all over the world, and e-commerce sites are extremely popular. There are many options available online to build an e-commerce website, but Magento is considered to be one of the most robust, flexible and scalable open source e-commerce platforms on the market.

Magento also includes a wide range of tools to build and manage an online store. It is well known in the developer community for its use of object-oriented programming (OOP) and especially for its use of the EAV model. This allows Magento to be much more versatile than most e-commerce platforms at storing a large range of data.

Now, combine Magento with the the autoscaling of a cloud environment and you have a truly powerful e-commerce tool ready to scale to meet any traffic you generate.

Deploying your Magento  to ServInt’s Jelastic cloud is simple, and requires no special coding. Just follow these few simple steps below. Read more

Configuring SpamAssassin in Plesk

tech bench 2A few week’s ago in the Tech Bench, our Director of Network Compliance, Mike Witty, discussed some of the finer points of preventing your important emails from ending up in your clients’ spam folders. Next, we looked at how to configure SpamAssassin in cPanel.

This week, it’s time to turn our attention to configuring SpamAssassin in Plesk.

ServInt VPS accounts using the Plesk control panel come with SpamAssassin as part of the standard installation. The default configuration has SpamAssassin enabled.

If you need to reenable SpamAssassin:

-     In Plesk, click Tools and Settings on the left-hand navigation bar.
-     In the Mail group, click “Spam Filter Settings.”
-     Select the check box for “Switch on server-wide SpamAssassin spam filtering.” Read more

Configuring SpamAssassin in cPanel

tech bench 2Last time in the Tech Bench, our Director of Network Compliance, Mike Witty, discussed some of the finer points of preventing your important emails from ending up in your clients’ spam folders. For this edition, we thought we’d give you a quick how-to on using and configuring SpamAssassin — the spam software of choice — to actually grade your outgoing emails for you.

ServInt VPS accounts using the cPanel/WHM control panel come with SpamAssassin as part of the standard installation. The default configuration has SpamAssassin enabled.

If you need to reenable SpamAssassin:

-     In WHM, under Server Configuration on the top of the left-hand navigation bar, click on Tweak Settings.
-     Click the Mail tab.
-     Select On for “Enable SpamAssassin spam filter.”

Note: ServInt recommends leaving “Enable BoxTrapper spam trap” set to Off.

To force all the users on your VPS to use SpamAssassin:

-     Scroll down the left left hand navigation bar in WHM to Service Configuration and click on Exim Configuration Manager.
-     Select the SpamAssassin tab.
-     Set “Spam Assassin: Forced Global ON” to On.

This will filter all of your email for spam.  It will not, however, force your users to do anything with it after it’s filtered. It will simply mark spam as spam, nothing more.

To prevent spam from being sent from your server: Read more

Amazon Elastic Beanstalk Versus Jelastic

Elastic Beanstalk versus JelasticEditor’s note: A version of this post originally appeared on the Jelastic blog.

Jelastic is growing rapidly, and we are constantly asked how we differ from other Platform-as-a-Service cloud applications on the market. Today we’ll compare Jelastic to AWS Elastic Beanstalk.

What is AWS Elastic Beanstalk?

Amazon Web Service’s Elastic Beanstalk enables you to deploy and manage applications in the AWS cloud. You simply upload your application and Elastic Beanstalk automatically handles the deployment details of capacity provisioning, load balancing, auto-scaling, and application health monitoring.

What is Jelastic?

Jelastic offers a Java and PHP cloud hosting platform. Jelastic automatically scales Java and PHP applications and allocates server resources, thus delivering true next-generation Java and PHP cloud computing.

To identify the main differences, we examined Jelastic and Elastic Beanstalk solutions based on the top concerns we hear from our customers: auto-scaling, supported software stacks, plugins, replication, building projects in the cloud, GUI, and pricing.

AWS Restrictions:

  1. It’s a significant amount of work to deploy your app to the Amazon cloud for the first time. The spacial toolkit requires manual installation and code changes.
  2. In order to use a database, you need to use Amazon’s RDS service (which provides a MySQL, Oracle or SQL server database), which comes with various additional charges.
  3. Amazon started with Beanstalk and never really finished it. They are attempting to redo the whole thing from scratch with OpsWorks, with no guarantees.

How Jelastic is Different:

  1. Jelastic automatically installs, configures and interconnects your server instances with your selected software stacks.
  2. You don’t need to code to our APIs – just upload your application and select your stack. You can also mix and match software stacks at will.
  3. Jelastic is also blazingly fast. CPU and RAM changes take place in just a few seconds, so when the load goes up, your environment gets the resources it needs automatically and instantly.
  4. Jelastic provides a rich tool set to analyze and monitor your application. Read more

The Two Kinds of Safe Harbor

safe harborAt ServInt we are dedicated to the privacy of our customers and to the creation of sensible legislation that supports our customers but still empowers law enforcement in ways that make sense in the 21st century. It’s one of the reasons we work so hard with i2Coalition to make sure that we influence public policy in a way that’s pro-Internet innovation. It’s one of the reasons we are focused on the reform of the Electronic Communications Privacy Act (ECPA).

When we talk to our customers about their privacy, or when they reference our privacy policy, we tend to mention the phrase Safe Harbor. Only there are two important things in web hosting called Safe Harbor, so there sometimes ends up being some confusion about what is being discussed. We thought we’d clarify it for you. Read more

So you want to talk to ServInt’s COO?

photo-mgt-christian

ServInt’s COO, Christian Dawson

It’s not often that we pull back the marketing curtain here at ServInt and expose the inner workings of why and how we choose to engage with our customers, but today is a special day.

If you follow us at all, you know that we strive to put out blog posts, knowledgebase articles and white papers (like this one) that educate, inform, and answer important and popular questions, and we use Facebook, Twitter, and occasionally paid advertising to get that content in front of our audience.

We also, of course, keep an open ear to our social media outlets and engage with customers who want to talk with us there.

We enjoy talking with you through social media channels, and we think it’s important.  So does our Chief Operating Officer, Christian Dawson. That’s why — starting today — he’s asked us to let more key ServInt employees drive the conversation on Twitter, with Christian taking over as the primary voice of ServInt’s Twitter feed. Our goal is that as time goes on, you’ll get more perspective on who ServInt is as a company. Additionally, if you want to talk to the guy responsible for all of our day-to-day operations — the guy who manages the managers — all you have to is reach out to us at @servint.  Christian will be the guy reading what you have to say, and, unless he’s not available, he’ll be the guy responding too. And if he’s not the right person for the job, he’ll be pulling in the people that are.  We expect some interesting discussions to follow!

The marketing and engineering teams will still be on ServInt’s Twitter feed posting updates on the content we publish and watching out for technical questions we can help answer. But know that if you have a question for our leadership, or if you just want a friendly chat, Christian is on the case!

PHP Session Clustering in the Cloud

tech bench 2Editor’s note: A version of this post originally appeared on the Jelastic blog.

It’s often necessary to extend a PHP application across multiple servers. This is particularly crucial when your business depends on the availability of the application. Extending the app across multiple servers provides redundancy, ensuring that when one server fails, it doesn’t bring down the entire app.

If your application is running on different servers, you need to be able to handle session failover. But it’s also important to have a solution that can scale horizontally. You need to be able to add more servers as necessary to avoid overloading the machines.

Ensuring high availability for your app requires the related strengths of redundancy and scalability. And there is only one way to make sure this happens: a solution that adds clustering to cloud. Read more

Have You Run Your Backups Today?

317312073_e91250102d_bIn case you didn’t get the memo, March 31st was World Backup Day.

You can never have too many backups.

Whether you host your sites on a server in your own IT closet or with a company like ServInt — that offers backup solutions for all its managed servers — you should always keep your own backup of your data off server and offsite. Just in case.

So, in honor of World Backup Day, why not take a few minutes and back up your server?

Need some help? Here are a few resources ServInt customers might find useful:

The basics of data protection
FTP / FTPS and file management in Jelastic cloud PaaS
Scheduling MySQL Backups in ServInt’s Jelastic cloud PaaS
How to back up and restoring MySQL databases
How to download a backup of your home directory in cPanel
How to download a full backup in cPanel

Photo by godog

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