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ServInt Goes Public With its Support of the USA FREEDOM Act — and So Should You

Screen Shot 2013-11-21 at 2.39.23 PMEarlier today, ServInt signed on to a letter, spearheaded by the Center for Democracy & Technology, that was sent to leaders in the U.S. House and Senate. The letter urged reform of U.S. surveillance practices “by limiting the scope of surveillance and by substantially enhancing…privacy protections, oversight, and accountability mechanisms” — specifically through the enactment of the USA FREEDOM Act, about which we’ve written here before.

Following is a transcript of the letter. Please take a moment to look it over — then contact your elected representatives to urge them to support it. If you’re looking for the Reader’s Digest version of what’s at stake here, it boils down to this: the USA FREEDOM Act would close a wide range of loopholes in previous homeland security-related legislation that make it easy for the government to gain access to your e-mail, data, and other private information, without warrants or the protection of other elements of basic due process.  Here’s the letter: Read more

Stop Paying For Unused Resources in Cloud Hosting

If you’re not careful about how you purchase hosting “in the cloud,” you can end up paying a heavy price for the freedom of a scalable solution. ServInt’s Jelastic Java and PHP cloud service is different. It autoscales, allowing you to only pay for what you use. It also allows you to purchase cloud resources in bulk, to achieve maximum savings — and it allows you to set scaling resource maximums, to make sure you never bust your budget during a traffic surge. Here’s a video to show you how it all works:

Jelastic 1.9.2 Is Here, and It’s Awesome

jelasticServInt just rolled out a massive, free upgrade for all its Jelastic customers: version 1.9.2. This upgrade has a long list of new features that will make a great product even better, but here are just a few:

  1. Improved high availability of the Jelastic cloud. Jelastic has completely revamped its high availability/redundancy systems to make Jelastic more reliable than ever before.
  2. Firewalls for end users. Now, Jelastic automatically configures a firewall for each container you add to your Jelastic environment, defending your data against brute force or DDoS attacks, rootkits and botnets.
  3. A new Jelastic mobile app. Install the Jelastic Mobile App from the Apple Store and log in to your Jelastic account to trace and change the state of your environments and to keep track of your balance, right from your mobile device. Available for iPhone 4, 4S, 5 and iPad 2, 3, 4G.
  4. Ruby On Rails support. This product enhancement is currently in its beta test phase, so we are only activating it for customers who make a special request via the ServInt ticketing system. But if you’re a Ruby guy, we invite you to come in and kick the tires.

For more information on the new features of Jelastic 1.9.2, check out the press release.

If you’re a current Jelastic customer, you don’t have to do anything to enjoy these important enhancements. And if you’re not a Jelastic customer yet, click here to start your free two-week trial of Jelastic 1.9.2 today!

Free Malware Protection from ServInt with StopTheHacker

StopTheHackerIconAll ServInt VPS and Flex accounts now come with free malware detection software from StopTheHacker — a service with an annual cash value of $120. Each customer receives one free subscription for each server they lease through ServInt.

The free StopTheHacker subscription for ServInt customers includes Basic STH service for one domain complete with a weekly scan utilizing standard malware detection measures.

The free malware detection software from StopTheHacker allows ServInt customers to determine whether the pages under monitored domains are being affected by known malware and viruses, and will also check to see if those domains are being blacklisted by major search engines. Read more

Netbeans to the Clouds

tech bench 2NetBeans IDE lets you quickly and easily develop Java desktop, mobile, and web applications, while also providing great tools for PHP developers. Now, with the Jelastic plugin for Netbeans IDE, you can develop, test and deploy your Java and PHP applications directly into the Jelastic cloud.

The Jelastic plugin for Netbeans is a set of software development tools that simplifies the process of application management and development in NetBeans IDE in the form of projects at the Jelastic platform.

The Jelastic plugin for Netbeans makes development of web applications on the Jelastic platform much more convenient, since developers can now log into Jelastic and deploy the app in the cloud right from NetBeans IDE.

185312906_2001d0c42d_oThe Jelastic plug-in for NetBeans IDE provides you with the following useful functions:

  1. Deploy NetBeans IDE projects to Jelastic
  2. Access and manage server log files
  3. Manage user environments
  4. Work with application contexts

To learn how to install and use the Jelastic plugin for Netbeans IDE, please refer to the following KnowledgeBase articles:

-Installing the Jelastic Plugin for Netbeans IDE
-Working With Jelastic Environments via Netbeans IDE

The Tech Bench is an ongoing blog series featuring the answers to common questions the ServInt MST fields everyday. You can find more great tech tips in the ServInt KnowledgeBase.
Photo by Martin Long

Increasing or decreasing a customer’s disk space quota in cPanel

tech bench 2Sometimes, the easiest answers are the best.

For this week’s Tech Bench, we’re going to take a look at a very common question our VPS users have that happens to have a quite simple answer.

How do I increase or decrease my client’s disk space quota in cPanel? Read more

A Blast From the Internet Past

ServInt NewslettersWe were just moving some boxes around the office, and I uncovered a time capsule: a stack of ServInt Newsletters from the late 1990s. (We actually sent this newsletter out in the mail, when we all still thought it was clever to call it “snail mail.”

Our very first issue in May of 1997 profiled the recent additions to our tech staff. Reed’s quote about the six new hires perfectly captures the innocence of us and the Internet in 1997: “Clients wanted better tech support, so we wanted to give it to them… We’ve assembled a really good team. Clients will see we’ve got a tech staff now that they can rely on.”

Another great page I found from July of ’97 offers “Expert Help” with articles about how to test your line to see if you can use 56k modems for your ServInt dial-up account and the benefits of using content tags like <strong> over physical tags like <bold>. Oh, for the simpler days.

The Internet was a very different beast when we were writing these newsletters, but the excitement of the technology and the time is something that we still hold close at ServInt today.

I hope you enjoy this look into the past, and who knows, you may see more in the future.

Click on the images below to see more of our vintage rag, and see if you can pick out our very own Director of Information, Curtis Berry in the back row of the picture. He was one of the new hires profiled in our first issue.

image-1 image-2

Magento in the Cloud

tech bench 2Editor’s note: A version of this post originally appeared on the Jelastic blog.

The online shopping industry is gaining popularity all over the world, and e-commerce sites are extremely popular. There are many options available online to build an e-commerce website, but Magento is considered to be one of the most robust, flexible and scalable open source e-commerce platforms on the market.

Magento also includes a wide range of tools to build and manage an online store. It is well known in the developer community for its use of object-oriented programming (OOP) and especially for its use of the EAV model. This allows Magento to be much more versatile than most e-commerce platforms at storing a large range of data.

Now, combine Magento with the the autoscaling of a cloud environment and you have a truly powerful e-commerce tool ready to scale to meet any traffic you generate.

Deploying your Magento  to ServInt’s Jelastic cloud is simple, and requires no special coding. Just follow these few simple steps below. Read more

Configuring SpamAssassin in Plesk

tech bench 2A few week’s ago in the Tech Bench, our Director of Network Compliance, Mike Witty, discussed some of the finer points of preventing your important emails from ending up in your clients’ spam folders. Next, we looked at how to configure SpamAssassin in cPanel.

This week, it’s time to turn our attention to configuring SpamAssassin in Plesk.

ServInt VPS accounts using the Plesk control panel come with SpamAssassin as part of the standard installation. The default configuration has SpamAssassin enabled.

If you need to reenable SpamAssassin:

-     In Plesk, click Tools and Settings on the left-hand navigation bar.
–     In the Mail group, click “Spam Filter Settings.”
–     Select the check box for “Switch on server-wide SpamAssassin spam filtering.” Read more

Configuring SpamAssassin in cPanel

tech bench 2Last time in the Tech Bench, our Director of Network Compliance, Mike Witty, discussed some of the finer points of preventing your important emails from ending up in your clients’ spam folders. For this edition, we thought we’d give you a quick how-to on using and configuring SpamAssassin — the spam software of choice — to actually grade your outgoing emails for you.

ServInt VPS accounts using the cPanel/WHM control panel come with SpamAssassin as part of the standard installation. The default configuration has SpamAssassin enabled.

If you need to reenable SpamAssassin:

-     In WHM, under Server Configuration on the top of the left-hand navigation bar, click on Tweak Settings.
–     Click the Mail tab.
–     Select On for “Enable SpamAssassin spam filter.”

Note: ServInt recommends leaving “Enable BoxTrapper spam trap” set to Off.

To force all the users on your VPS to use SpamAssassin:

-     Scroll down the left left hand navigation bar in WHM to Service Configuration and click on Exim Configuration Manager.
–     Select the SpamAssassin tab.
–     Set “Spam Assassin: Forced Global ON” to On.

This will filter all of your email for spam.  It will not, however, force your users to do anything with it after it’s filtered. It will simply mark spam as spam, nothing more.

To prevent spam from being sent from your server: Read more

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